Payment Reversals
Can someone unsend money once you've received it? Understanding chargebacks, reversals, and irreversible payments.
The Short Answer
- It depends on the payment method
- Some payments are reversible, some are not
- Time windows vary significantly
Credit Card Chargebacks
How Chargebacks Work
- TODO: cardholder disputes transaction with bank
- TODO: bank reverses the charge
- TODO: merchant can contest
Chargeback Timeframes
- TODO: typically 60-120 days from transaction
- TODO: varies by card network
When Chargebacks Can Happen
- Unauthorized transaction (fraud)
- Product not received
- Product not as described
- Processing errors
- TODO: "friendly fraud"
Merchant Protections
- TODO: signed receipts
- TODO: delivery confirmation
- TODO: 3D Secure
Bank Transfers and Reversals
ACH Transfers
- TODO: can be reversed within ~2 business days
- TODO: NACHA rules on reversals
- TODO: unauthorized return vs authorized return
Wire Transfers
- TODO: generally irrevocable once sent
- TODO: very limited reversal window (hours)
- TODO: recall requests (not guaranteed)
International Wires
- TODO: even harder to reverse
- TODO: correspondent bank complications
Check Payments
- TODO: "bounced" checks
- TODO: hold periods before funds are truly available
- TODO: check fraud scenarios
Peer-to-Peer Payments
Venmo/Zelle/Cash App
- TODO: generally no buyer protection
- TODO: scam vulnerability
- TODO: bank's role in disputes
PayPal
- TODO: buyer protection program
- TODO: seller protection requirements
- TODO: 180-day dispute window
Cryptocurrency
Why Crypto is Different
- TODO: blockchain transactions are final
- TODO: no central authority to reverse
- TODO: "code is law"
Implications
- TODO: no chargebacks (good for merchants)
- TODO: no recourse for fraud (bad for buyers)
- TODO: importance of verifying addresses
How to Protect Yourself (as Recipient)
Wait for funds to clear:
- TODO: hold periods by payment type
- TODO: don't ship until settled
Verify payment authenticity:
- TODO: check your actual account, not screenshots
- TODO: beware fake payment notifications
Document everything:
- TODO: contracts, delivery receipts
- TODO: communication records
Understand your payment processor:
- TODO: know their dispute policies
- TODO: reserve requirements
How to Protect Yourself (as Sender)
- Use reversible payment methods for high-risk transactions
- TODO: credit cards for online purchases
- TODO: escrow for large transactions
References
- TODO: Add references